Communication Skills: Study Coach Education Podcast

Life is for learning and so we should try to engage with continuous professional development, to enhance our qualities, to strengthen and develop new skills. Study Coach podcast looks at issues surrounding interpersonal relationships, equality, diversity, inclusion in education. 

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Professional Development Education 

Time spent on social platforms has increased over the years and it is predicted that we will be spending even more time understanding social media and communicating via social platforms. We should therefore give some attention to social media education and communication skills. This Study Coach Podcast episode presented by Morel Benard, looks at Communication for Professional Development, the focus is on spoken communication.  

Verbal Communication Skills

Spoken communication is also referred to as Verbal communication, the words we utter. Where there is a Sender (the person sending the message) and there is the Listener or listeners. It is not good to have multiple senders all talking at the same time. 

The skills of spoken communication will consists of different elements, setting aside whether someone is speaking a particular language such as French, German, Russian, Spanish. Language may be formal or informal or colloquial language. It is advisable to limit the use of colloquial language to  informal settings (language used with mates). In formal settings there is an expectation that we will adopt formal language, failure to adopt formal language could lead to negative consequences. For example, we might not get the job or we might get excluded from certain social circles. Note: that the interviewer is unlikely to tell you the real reason why you didn’t get the job (they don’t want to be accused of snobbery). 

Content – is important when thinking about communication, meaning the task being undertaken (example: presentation/public speaking plan).  

Ownership of Speech is important, meaning that messages should focus on the other person compared to sending too many “Me, Me, Me” messages.

We therefore need to do more ‘You’ messages and less ‘I’ messages. 

Interpersonal Skills

A theorist by the name of Richard Nelson-Jones, says that our vocal messages can speak volumes. 

Volume is all about loudness or softness. When doing a presentation we need to make sure that we are audible, people can hear us. 

If you identify that you have a loud voice try to lower your voice so that listeners don’t feel overwhelmed. If you have a quiet voice then listeners may feel that you are lacking in confidence, you might come across as being timid and we don’t want that. 

We should aim to have a firm and confident voice and practise regulating the voice so that we can speak gently when required in view of our listeners and when appropriate we can change and speak loudly. Example, if doing a presentation and you know that some of your listeners have auditory impairments then you should consider your audience and make sure that you use appropriate volume, but do make sure that you are comfortable, don’t force your voice. 

Rate of Speech

Don’t have ‘verbal diarrhoea’ it basically means that we are speaking far too quickly, with no control, all words are just running into each other, the words are gushing out at 100 miles an hour. If speaking very quickly, our listeners may perceive us to be suffering from anxiety and furthermore our listeners might have difficulties understanding what we are trying to say. However be careful not to adopt a slow laborious speech rate, a slow rate of speech can be boring or we might be perceived as being pompous.

Study Coach Podcast 

Study Coach podcast looks at issues surrounding interpersonal communication, equality, diversity, inclusion in education. Do have a listen to the podcast, please leave a comment in the Review box. If you have a story to tell in respect of interpersonal relationships, equality, diversity, inclusion in education, please get in touch. Study Coach podcasts can be found on most platforms including Apple, Spotify. Here is a buzz sprout rss link: 

https://feeds.buzzsprout.com/1855101.rss



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